Frequently Asked Questions

As of August 25, 2021

Updated safety regulations at Sensors Converge 2021

On August 24, 2021, the San Jose city council voted unanimously to require all attendees and staff to provide proof of vaccination in order to enter any event of 50 or more people at city facilities, including the San Jose Convention Center. Questex will be following this new guidance for Sensors Converge 2021. (This decision supersedes the California Department of Public Health announcement that vaccine verification or negative testing requirement would be applied to indoor events involving 1,000 or more participants).  

Participants will be asked to provide proof of vaccination before the event starts. Additional details on the vaccine policy will be provided upon registration. Per the new regulation, we will not be accepting negative tests as proof of entry.  

If you cannot participate because of this policy, or due to travel restrictions, we encourage you to attend the Sensors Converge hybrid event. More details are here.  

For further information on the Questex Be Safe commitment please click here.  

Is Sensors Converge a live, in person event this year?

Yes, Sensors Converge 2021 will be a live tradeshow and conference at the McEnery Convention Center in San Jose, CA on September 21-23, 2021. The 2020 event was cancelled due to Covid-19 but the 2021 event will be a live event with many new event features, conference education, and more. For participants who are unable to attend the in-person event, we are providing hybrid content. 

What health and safety measures will you be taking at the event? 

The number one priority at Sensors Converge 2021 is the health & safety of all participants and our team has been working in partnership with the McEnery Convention Center on how to enforce a safe and secure trade show environment. 

Sensors Converge will be a safe and controlled environment where exhibitors, attendees, and speakers can interact, conduct meetings, and form meaningful relationships. As we move towards opening day on September 21, 2021, we want you to know we are taking every step available to create a safe and secure show experience. 

Onsite safety measures will be implemented from the moment you step into the McEnery Convention Center, including but not limited to: 

  • All attendees must be fully vaccinated prior to arrival on site. To be fully vaccinated, you must have received any of the CDC approved vaccines (Moderna, Pfizer, Johnson & Johnson) at least 15 days prior to the event dates. A vaccine card upload mechanism will be implemented and you will receive this notification via text message (see below for more details).  

  • Mandatory masks while indoors. Masks can only be removed while eating. 

  • Speakers will be allowed to remove masks while on stage and positioned at least 10 feet away from the audience. 

  • Mostly hands-free registration and badging   

  • Each participant must sign a liability waiver that states:  
    • I will not attend Sensors Converge 2021 if I am experiencing any symptom of illness such as a high temperature, a new continuous cough or a loss or change to sense of smell or taste  
    • I will not attend Sensors Converge 2021 if I have been exposed to someone with a suspected and/or confirmed case of the Coronavirus/COVID-19 in the previous 14 days  
    • I will not attend Sensors Converge 2021 if I have been diagnosed with Coronavirus/Covid-19 in the previous 14 days  
    • I will follow public health authority recommended guidelines as much as possible and limit my exposure to the Coronavirus/COVID-19 in the 14 days period before participating in the event.  
  • Spaced seating in conference rooms  
  • Touchless hand sanitizer  
  • Handshake free interactions  
  • Increased sanitation of high-traffic areas  
  • Propped open doors  
  • Appointed and trained personnel who will be responsible for enforcing social distancing is adhered to 

Together with the McEnery Convention Center and adhering to strict CDC guidelines, we are also working closely with our vendors to continue to follow a rigorous safety regimen when interacting with our community.   

View more health & safety information.

Do I have to be vaccinated in order to attend?   

Yes, all attendees, sponsors, speakers, and Questex staff must be fully vaccinated at least 15 days prior to attending the event. Only USA approved vaccinations will be accepted.  

What are the approved Covid-19 vaccines? 
BioNTech-Pfizer (2 doses), Moderna (2 doses) and Janssen/Johnson & Johnson (1 dose).  

How do I show proof of vaccination? 
After you register, you will be contacted by Health Shield via a text on your cell phone (or via email if we do not have your cell phone). You will need to upload official proof of vaccination via the Health Shield text messaging application.  

What if I am not vaccinated 15 days prior to the event?  
Sensors Converge is a hybrid event and if you cannot attend in person, you can find information and network with attendees via our hybrid platform instead.  

What if I am unable to have a vaccine due to being immunocompromised or have other medical reasons? 
Sensors Converge is a hybrid event and if you cannot attend in person, you can find information and network with attendees via our hybrid platform instead. 

If I test positive before Sensors Converge and must isolate, will I be able to get a refund?  
Please refer to our Terms and Conditions.  

Will Rapid Testing be available or required on-site?   

Rapid testing will not be required or available on-site during Sensors Converge 2021. The city of San Jose has implemented a rule that only fully vaccinated status will be allowed entry into the facility.  A negative test will not be allowed to enter.  

What if my company does not allow me to travel for business? What if I am personally not comfortable attending live?  

We appreciate that you may have company travel restrictions in place, therefore we would like to offer you the option to attend the event online.   

I’m a speaker at the event, can I join the panel virtually if I’m unable to travel?  

In order to offer the best audience experience at the live event, we prefer to have all speakers on stage. However, we are also organizing the virtual event the following week and can discuss options with you directly. If you are unable to speak in person, please contact Alyssa Smail.    

Will I have to social distance? 

We ask participants to adhere to all health and safety signage at the event, including keeping 3 ft distance in appropriate areas.  

What are your mask requirements on-site?  

The local Health Department requires that everybody, regardless of vaccination status, wear a mask when indoors in public spaces other than when consuming food and drink.  

Will masks be provided? 

Participants are encouraged to bring their own masks, however there will be onsite provision to replace lost masks. Hand sanitizer will be provided throughout the venues.  

How do I attend Sensors Converge virtually and how much does it cost? 

Details on the hybrid event can be found here. It is free to register and you will be given instructions on how to access the platform ahead of time.  

Will you be issuing refunds? 

Please refer to the Terms and Conditions for questions regarding refunds and credits.  


FAQs Related to the 2020 Event

Will the expo hall layout be the same in 2021?

The Expo Hall will be the same hall (Halls 1-3) as in 2020 and we have contacted each exhibitor regarding their booth location in 2021. In some cases,  a slightly different booth position has been necessary and has been communicated, but we are available to discuss your current location if you have any questions. Please contact sales as noted above.    

Will the conference program be different this year?  

A fully curated conference program is currently being finalized as education remains one of the most critical components of the event. This year's conference program will feature technical sessions, tutorials, and workshops conducted by speakers with practical experience and technical expertise that will introduce you to the latest technology advancements and new ways of thinking about and applying sensors and electronics in your designs. Sensors Converge will also be a hybrid event this year, more details are available here.

I am an exhibitor and moved my participation from 2020 to 2021– what do I need to do?   

Your exhibit and/or sponsorship program has been moved from 2020 to 2021 and remains the same program you originally purchased. The exhibit and/or sponsorship deliverables that are part of your program will be delivered as outlined in your agreement.  

Please contact your sales representative with any questions you have regarding your participation. 

What about the booth orders I placed with GES? Do I need to re-order?   

Yes - all orders placed for booth items with GES in 2020 had to be cancelled as the 2020 show was cancelled; and any payments made were refunded. A new GES order must be placed for the 2021 event and details will be available on the website soon.  Exhibitors will be notified by email when this available.  

I am an attendee – is my 2020 registration pass still active for the 2021 dates?   
Yes! All attendee registration passes that were purchased for the 2020 event are valid and have been automatically transferred over to the new dates, September 21-23, 2021. 

If you have a question about your attendee registration pass, contact our registration team at

What about my hotel booking? Do I need to make a new reservation?  

Yes! All hotel rooms that were reserved in 2020 for Sensors were cancelled as the 2020 event was cancelled. New hotel reservations must be made through Par Avion, the official housing company for Sensors Converge 2021. Please visit this page to book your hotel room.